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Orders & deliveries
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For an order question, open the order and message the seller. For a delivery, open the parcel to contact its assigned member.
Open my ordersContact PickParcelBD
Direct support contact details will appear here when configured by PickParcelBD.
প্রতিদিন সকাল ৯টা থেকে রাত ৯টা
Track a parcel →Useful answers
How do I book a parcel?
Sign in, complete your profile, then choose “Book a parcel” in your workspace. Review the recipient details, delivery fee, and any COD amount.
When do I share a verification code?
Share the pickup code with the assigned member when handing over your parcel. The recipient shares the delivery code when receiving it.
How are wallet credits confirmed?
COD credits follow delivery and confirmation that the company received the collection. Your wallet records each confirmed credit.